About the e-training resources
This area contains customised e-training resources for workers in the community and disability services sectors. The e-training resources include eight units of competency that sit within the Australian Quality Training Framework and two learning modules that are designed for independent learning and professional development.
Order a free CD of the e-training resources through the Contact Us form.
These resources have been produced as part of the Strengthening Non-Government Organisations (NGOs) strategy and the Strengthening Rural NGOs funding program.
The Strengthening NGOs strategy includes a range of collaborative initiatives between the Queensland Government and the community and disability sectors to build the capacity of government-funded organisations and provide practical support for their work. The Strengthening Rural NGOs funding program is one of the components of the Queensland Government's Blueprint for the Bush, a 10-year plan for building strong, sustainable rural communities.
Building a strong, skilled workforce for the community and disability sectors is an important aim of both these initiatives. This area has been developed to provide workers in these sectors with practical, accessible resources for training and professional development.
The resources include learning content, training activities and assessment items for eight units of competency in the Community Services Training Package CH02:
- CHCCOM3C Utilise specialist communication skills
- CHCCS301A Work within a legal and ethical framework
- CHCCS402A Respond holistically to client issues
- CHCCS405A Work effectively with culturally diverse clients and co-workers
- CHCOHS301A Participate in workplace safety procedures
- CHCCS401A Facilitate co operative behaviour
- CHCORG3B Participate in the work environment
- CHCADMIN Work within the administration protocols of the organisation
Anyone wishing to be assessed in any of the eight accredited units will need to enrol with a registered training organisation to gain recognition of accredited units of competency.
To find out more about enrolling in training go http://www.trainandemploy.qld.gov.au
The e-training materials can be used separately for instructional purposes, or as a complete training program or learning resource for staff. The two learning modules have been specifically designed as independent professional development resources. The two learning modules are:
- PSPGOV414A Provide workplace mentoring
- PSPGOV415A Provide workplace coaching


